# WARRANTY DISCLAIMER POLICY
## 1. INTRODUCTION
This Warranty Disclaimer Policy ("Policy") applies to all products, services, transactions, purchases, orders, deliveries, exports, imports, and interactions conducted through [www.surgestore.in](http://www.surgestore.in) ("Website"), operated by Jindal Medi Surge ("JMS", "Company", "we", "our", "us").
This Policy forms an integral part of and should be read together with:
* Terms & Conditions
* Medical Device Disclaimer
* Limitation of Liability Policy
* Shipping & Delivery Policy
* Refund & Return Policy
* Privacy Policy
* Any other policies published on the Website
By purchasing, receiving, possessing, distributing, reselling, installing, handling, storing, recommending, prescribing, or using any product obtained through the Website, you acknowledge and agree to this Policy.
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# 2. NO EXPRESS WARRANTY
Unless expressly stated in a separate written agreement signed by an authorized representative of Jindal Medi Surge, all products sold through the Website are provided on an:
**"AS IS"**
and
**"AS AVAILABLE"**
basis.
Jindal Medi Surge does not provide any express warranty regarding:
* Product performance
* Product lifespan
* Product durability
* Product effectiveness
* Product suitability
* Product compatibility
* Product reliability
* Product outcomes
* Product availability
No employee, representative, distributor, dealer, sales agent, reseller, consultant, marketing material, catalog, brochure, email, social media communication, website content, or verbal statement shall create any warranty unless expressly authorized in writing by the Company.
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# 3. DISCLAIMER OF IMPLIED WARRANTIES
To the maximum extent permitted by applicable law, Jindal Medi Surge expressly disclaims all implied warranties, including but not limited to:
* Implied Warranty of Merchantability
* Implied Warranty of Fitness for a Particular Purpose
* Implied Warranty of Non-Infringement
* Implied Warranty Arising from Course of Dealing
* Implied Warranty Arising from Usage of Trade
* Implied Warranty Arising from Industry Practice
No implied warranty shall apply unless such disclaimer is prohibited by applicable law.
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# 4. MEDICAL DEVICE PERFORMANCE DISCLAIMER
Medical devices, implants, instruments, rehabilitation products, and healthcare products are subject to numerous variables beyond Company control.
The Company does not warrant:
* Clinical success
* Surgical success
* Treatment success
* Implant success
* Rehabilitation success
* Patient satisfaction
* Recovery outcomes
* Long-term performance
* Device longevity
Actual results may vary significantly between patients and clinical situations.
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# 5. NO GUARANTEE OF CLINICAL OUTCOMES
The Company makes no representation or warranty regarding:
* Patient outcomes
* Medical outcomes
* Surgical outcomes
* Treatment outcomes
* Healing rates
* Recovery timelines
* Clinical effectiveness
Such outcomes depend upon factors including:
* Patient health condition
* Patient compliance
* Surgical technique
* Clinical expertise
* Product selection
* Post-operative care
* Rehabilitation protocols
and numerous factors beyond Company control.
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# 6. PROFESSIONAL JUDGMENT RESPONSIBILITY
Healthcare professionals remain solely responsible for:
* Diagnosis
* Treatment decisions
* Surgical planning
* Product selection
* Device selection
* Clinical assessment
* Risk-benefit evaluation
The Company does not warrant that any product is suitable for any specific patient, procedure, condition, diagnosis, or treatment plan.
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# 7. THIRD-PARTY PRODUCTS
The Website may offer products manufactured by third-party manufacturers.
For third-party products:
* Jindal Medi Surge provides no independent warranty.
* Any manufacturer warranty shall remain solely the responsibility of the respective manufacturer.
* The Company shall not be liable for manufacturer warranty claims, warranty denials, warranty modifications, or manufacturer obligations.
Customers must review manufacturer documentation separately.
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# 8. PRODUCT INFORMATION DISCLAIMER
While reasonable efforts are made to provide accurate information, the Company does not warrant that:
* Product descriptions are complete
* Specifications are error-free
* Images exactly match delivered products
* Product literature is current
* Technical information is free from inaccuracies
Manufacturers may revise products without notice.
Customers are responsible for independently verifying product suitability.
---
# 9. NO WARRANTY OF AVAILABILITY
The Company does not warrant:
* Continuous product availability
* Inventory availability
* Future supply availability
* Manufacturing continuity
* Product support availability
Products may be:
* Discontinued
* Modified
* Recalled
* Restricted
* Withdrawn
without prior notice.
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# 10. SHIPPING AND DELIVERY DISCLAIMER
The Company does not warrant:
* Delivery dates
* Transit times
* Customs clearance timelines
* Availability of shipping services
* Carrier performance
Delivery estimates are provided solely as estimates.
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# 11. STORAGE, HANDLING, AND STERILIZATION
The Company shall not be responsible for product performance after products leave Company control.
No warranty applies to products affected by:
* Improper storage
* Improper transportation
* Temperature exposure
* Humidity exposure
* Physical damage
* Improper sterilization
* Improper cleaning
* Improper maintenance
* Improper installation
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# 12. PRODUCT MISUSE EXCLUSION
Any warranty that may otherwise exist shall be automatically void if products are:
* Misused
* Altered
* Modified
* Repaired without authorization
* Used outside intended purpose
* Used contrary to instructions
* Used by unauthorized persons
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# 13. PRESCRIPTION AND PROFESSIONAL USE PRODUCTS
Products designated as:
* Prescription Required
* Professional Use Only
* Hospital Use Only
* Restricted Sale Item
must be used only by appropriately qualified and authorized individuals.
The Company provides no warranty regarding unauthorized use.
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# 14. INTERNATIONAL SALES DISCLAIMER
The Company does not warrant:
* Regulatory approval in any jurisdiction
* Import eligibility
* Export eligibility
* Product registration status
* Reimbursement eligibility
* Local legal compliance
Customers remain solely responsible for compliance with local laws and regulations.
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# 15. NO WARRANTY REGARDING WEBSITE SERVICES
The Website is provided on an "AS IS" and "AS AVAILABLE" basis.
The Company does not warrant:
* Continuous access
* Error-free operation
* Security
* Availability
* Accuracy
* Compatibility
Website interruptions may occur at any time.
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# 16. EXCLUSIVE REMEDY
To the extent that any warranty obligation is imposed by applicable law and cannot legally be excluded:
The customer's exclusive remedy shall be limited, at the Company's sole discretion, to:
* Product replacement
* Repair
* Store credit
* Refund of the purchase price
The Company shall not be obligated to provide any other remedy.
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# 17. LIMITATION OF LIABILITY
To the maximum extent permitted by applicable law:
Jindal Medi Surge, its affiliates, officers, directors, employees, distributors, contractors, suppliers, agents, and representatives shall not be liable for:
* Medical complications
* Clinical outcomes
* Surgical outcomes
* Product failures
* Revenue loss
* Profit loss
* Business interruption
* Consequential damages
* Special damages
* Incidental damages
* Indirect damages
* Punitive damages
arising from any warranty claim, alleged warranty, implied warranty, product performance issue, or product-related dispute.
To the fullest extent permitted by law, total liability shall not exceed the purchase price paid for the specific product giving rise to the claim.
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# 18. NO ORAL WARRANTIES
No oral statement, representation, recommendation, suggestion, demonstration, training, sales discussion, marketing communication, or customer support communication shall create any warranty.
Only a written warranty signed by an authorized officer of Jindal Medi Surge shall be valid.
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# 19. SEVERABILITY
If any provision of this Policy is found unenforceable under applicable law, the remaining provisions shall remain in full force and effect.
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# 20. GOVERNING LAW
This Policy shall be governed by and construed in accordance with the laws of India.
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# 21. EXCLUSIVE JURISDICTION
All disputes arising out of or relating to this Policy shall be subject exclusively to the competent courts located in New Delhi, India.
Users irrevocably consent to such jurisdiction.
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# 23. ACKNOWLEDGMENT
By accessing the Website, purchasing products, placing orders, accepting deliveries, or using products obtained through the Website, users acknowledge that:
* They have read this Warranty Disclaimer Policy.
* They understand this Warranty Disclaimer Policy.
* They agree that no warranty is provided except where expressly required by applicable law or separately agreed in writing.
* They agree to be legally bound by this Policy.
